How to add a Live Chat functionality in WordPress website?
Do you want to give your customers the added convenience and advantage of live chat? Live Chat functionality is a web-based customer service platform that helps businesses communicate effectively with their customers. It can be used to provide real-time assistance, answer customer queries, and promote products and services. This makes it an essential customer service tool for any business. If you have a WordPress website, you’re probably wondering how you can add a LiveChat functionality to it. Read this article to find out!
Steps for Integrating Live Chat into WordPress
Step 1: Log in to your WordPress dashboard. On the left sidebar menu, select Plugins > Add New. On the page that opens, enter “LiveChat” into the search bar.
Step 2: When the search results show up, click on the Install Now button beside the LiveChat plugin. WordPress will then start downloading and installing the plugin on your website.
Step 3: Now that the plugin is installed, you need to activate it. To do this, go back to the left sidebar menu and select the newly added “LiveChat” link.
Step 4: When the LiveChat page opens, click on the Get Started button. You will then be taken to an automated installation wizard that will guide you through the process.
At the end of the setup process, you’ll be asked to log in to your LiveChat account. If you don’t have one, you can easily sign up for one on the spot. Once you’re signed in, your LiveChat app will be connected to your WordPress website.
You have now successfully integrated LiveChat into your WordPress website. You can now start providing customers with the convenience of real-time assistance and answers! Keep in mind that you can also customize the appearance of the LiveChat interface to match your website’s design. If you’d like to learn more about customizing the interface, please refer to the official LiveChat documentation.
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